Thank you for shopping at Pet Pals Outfitters LLC. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you need to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Exchanges
If your clothing item is defective or damaged, we are happy to exchange the product for a new one. You may also exchange your product for a different size or color, subject to availability.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at:
Email: sheliahutchins@petpalsoutfittersshop.com Phone: 478-346-3168 Address: 2938 Eleanor Ter NW, Atlanta, GA, 30318 Thank you for choosing Pet Pals Outfitters LLC for your fashion needs.
