At Pet Pals Outfitters LLC, we are dedicated to delivering your fashion finds quickly and efficiently. Below you will find detailed information regarding our shipping processes and policies.
Shipping Methods:
Standard Shipping: Typically takes 3-5 business days. Expedited Shipping: Available for most orders, typically takes 1-3 business days.
Processing Times:
Orders are usually processed within 24-48 hours of order placement. Orders placed on weekends or holidays will be processed the next business day.
Shipping Costs:
Shipping costs are calculated based on the weight of the items and the destination.
International Shipping:
We offer international shipping to select countries. Please note that international shipments may be subject to additional customs fees and import taxes, which are the responsibility of the customer. International shipping times vary by location but typically range from 7-21 business days.
Tracking Your Order:
Once your order is shipped, you will receive an email with tracking information. You can use this information to track your order via our carrier’s website.
Delivery Issues:
If you experience any issues with delivery, such as delayed delivery or missing packages, please contact us immediately at sheliahutchins@petpalsoutfittersshop.com or call us at 478-346-3168. We are here to assist you.
Changes to Orders:
We understand that you may need to make changes to your order. If you need to modify your shipping details or adjust your order, please contact us as soon as possible. We cannot guarantee changes can be made once an order is processed but will do our best to accommodate your needs. Thank you for choosing Pet Pals Outfitters LLC for your fashion needs! We look forward to serving you and ensuring a smooth and satisfactory delivery experience.
